To take full advantage of your personal treatment time with Obsession we encourage Spa clients to arrive 15 minutes before your appointment time and Hair clients to arrive 5 minutes before your appointment time. This means we can fully understand your dreams, hopes and desires from the treatment and live up to your expectations. Sadly arriving just 5 minutes late will mean we have less time to dedicate to you and will reduce your wonderful treatment experience.
The treatments you have booked are especially devoted to you. A 6 hour cancellation notice is kindly required or we regret a 50% fee of the total treatment cost will be charged.
New Client Thank You Promotion
The new client thank you promotion gives all new clients special offers on their subsequent 3 visits. Details of the offer can be found in your new client thank you pack. The following Terms & Conditions apply:
- special offers are valid for 6 months from the date of the first visit
- cannot be used in conjunction with any other offer
- minimum spend of £50 applies to full price service and/or product
- subject to availability
- offers cannot be exchanged or refunded
We run regular promotions throughout the year on both products and services. All promotions without exception are subject to the following terms and conditions:
- specific time frame, outlined in the published information
- promotions cannot be used in conjunction with any other offer
- subject to availability
- selected stylists or therapists only
- only while stocks last
Hair Tint Test
We take your personal satisfaction and safety very seriously, so to help us maintain our 5 star service all clients who have not enjoyed a hair colour treatment with Obsession within the last 12 months are required to have a tint test 48 hours prior to their appointment.
Tanning Skin Test
We take your personal satisfaction and safety very seriously, so to help us maintain our 5 star service all clients who have not enjoyed a tanning treatment with Obsession within the last 6 months are required to have a tint test 48 hours prior to their appointment.
Eyelash/Eyebrow Tint test
Clients who have not previously had eyelash or eyebrow tinting with Obsession, or have not had this service within the last 12 months are required to have a tint test 48 hours prior to their appointment.
Spa Treatment Contra-Indications
There are contra-indications relating to some spa treatments. Clients with heart conditions, high/low blood pressure, circulatory disorders, gynecological disorders, epilepsy, arthritis/rheumatism, diabetes, pregnancy, allergies and possible other conditions are recommended to seek the advice of their doctor prior to booking.
If you have any concerns please check in advance with us (and where appropriate your doctor) prior to making your appointments. If any treatment is found to be unsuitable, a qualified therapist will recommend, where possible, an alternative treatment, subject to availability.
We understand about busy lives and the need to remain available, if this means you have to have a mobile phone we simply ask that it gets turned to silent.
When visiting the Spa we recommend minimal jewellery as it can easily be lost and can hamper treatments.
No items may be left on the premises when you depart, please ensure that you take all your belongings with you.
Finally, please note these prices are exclusive to each salon and are subject to change without prior notice.
Spa Days & Group Bookings
Spa Days are payable in advance and subject to normal terms and conditions. These prices are valid at Obsession Branston only and are subject to change without prior notice. All prices are inclusive of VAT at the prevailing rate.
The Spa Day treatments you have booked are especially devoted to you. A minimum of 48 hours notice is kindly required for the cancellation of Spa Days. We regret that all Spa Days are non refundable but can be moved to an alternative day providing 48 hours notice is given. Group bookings of 5 or more require 21 days written notification and all Spa Days must be pre-paid.
Warm thanks for your understanding and support in helping us to be the best we can be for you.
Obsession spa day vouchers or gift vouchers are valid for one year from the date of purchase. Vouchers are non refundable and non transferable. Vouchers cannot be exchanged for cash. When redeemed, change cannot be given and a credit applied. Please check with Front of House upon booking.