Obsesssion Salon & Spa is a private limited company based in Lichfield City Centre. Our Privacy Policy explains how we obtain, hold, use and process your data. If you would like to get in touch, please email


Under the new GDPR regulations of May 2018 you have the right to know, access, correct, restrict, delete and object to how we hold your personal information. You also have the right to complain, both to us and to the data protection regulator. You can find out more information about this by visiting the Information Commissioner’s Office. You can also contact our office using the email address


We do not capture or store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via e-mail or by enquiring about or ordering any of our services and products from our contact page. In this case we use the information you have provided us with to reply to you and deal with your enquiry but do not retain the information afterwards unless we already hold it i.e. if you are a client. If you are a client, your personal information is stored within our database system to which you have provided your information for in salon and separate to this website.

Where you complete the sign up form on our newsletter page you are opting in to receive information, news and updates from us.  This form is linked to an external database system called Mailchimp which you double opt in to and agree to be contacted from.

When you purchase online vouchers from us you provide us with some personal information. We do not hold your bank details or other payment information as this is obtained when you link through to Paypal to purchase the vouchers. However, you provide us with your contact details which we use to send you your vouchers. Your name, email address and the voucher you ordered is held on the website for reporting purposes for up to one year from the date of purchase.


To deal with your enquiry, we will pass the information you provide to a member of the Obsession team to enable them to deal with it. Unless we hold the information you provide on our own client database, we do not retain it once the enquiry has been dealt with. In addition our IT company, Linten Technologies ( and our spa software provider, Premier Spa Software Solutions ( may also, from time to time, have access to personal data as and when required.

Cookies policy (information our website collects from you)

What is a cookie?

Cookies are used to improve your experience on the web by e.g. remembering your passwords, enabling you to set the size of text, or making it easy to add items to a shopping cart. Analytics cookies which track your behaviour across a site without identifying you in anyway are collected to help website owners understand what works well on the site and what could be improved.

Cookies are small text files that are stored on the hard drive of your computer / device so that when you visit a site again it remembers whether you have been there before and what your preferences were. Some cookies are only temporary and are deleted at the point you close your browser. Other cookies are stored for longer. Some cookies are designed to track your behaviour and remember what you have been searching for or looking at online in order to be able to tailor specific content to you when you visit the site again.  The International Chamber of Commerce (ICC) has produced a guide for website owners (ICC UK Cookie guide) about the use of cookies and this site adheres to the guidance provided by them.

Types of Cookie? as deifined by the ICC Cookie guide


These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.


These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website you agree that we can place these types of cookies on your device.


These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. By using our website you agree that we can place these types of cookies on your device.


These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

How we use cookies?

We only use cookies that enable us to improve your experience using our site or that provide services which you have directly requested (such as logging in to our secure area).  We collect anonymous site usage statistics using cookies through Google Analytics which do not identify who you are. These statistics are aggregated so that we can look at ways of improving our website and how it works.  We do not use cookies that share your information or activity with third parties.

Cookies used on this site

Cookie nameDetailsCategory
PHPSESSIDGenerated by PHP and is required to maintain sessions within the website1
__utmaGenerated by Google Analytics, the analytics system installed on the website.2
__utmbGenerated by Google Analytics, the analytics system installed on the website.2
__utmcGenerated by Google Analytics, the analytics system installed on the website.2
__utbzGenerated by Google Analytics, the analytics system installed on the website.2
VISITOR_INFO1_LIVEGenerated by YouTube, required to play videos on the website.3
PREFGenerated by YouTube, required to play videos on the website.3
use_hitboxGenerated by YouTube, required to play videos on the website.3


You can edit the preferences within your browser to prevent cookies being set.  For help on doing this visit the help or tools section of your browser software.  Note that if you do this it may limit the functionality of the website and you may not have access to the full features of the site.


The method for removing cookies depends on which browser you are using. A useful starting point for this is either to search online for “How to remove cookies from [insert your browser] …” and insert your browser or you can take a look at:’s-Cookies