… just a few Really Important Details when making an appointment
Just a few points for you to note so that everything is crystal clear. If you aren’t sure, please just ask when you book your appointment or arrive.
To avoid any confusion, our definition of long hair is hair that is below shoulder length.
We take your personal satisfaction and safety very seriously, so to help us maintain our 5 star service, all clients who have not enjoyed a colour treatment with us within the past 3 months are required to have a skin test 48 hours prior to your appointment.
Similarly, all clients who have not experienced an, eyelash or eyebrow tinting with us within the past 6 months are required to have a skin test 48 hours prior to your appointment.
The treatments you have booked are especially devoted to you. A 6 hour cancellation notice is kindly required or we regret a 50% fee of the total treatment cost will be charged. Warm thanks for your understanding and support in helping us to be the best we can be for you.
Mobile Phone use in Salon
We understand about busy lives and the need to remain available, if this means you have to have a mobile phone we simply ask that it gets turned to silent.
Our aim is for all our clients to have a wonderfully relaxing, VIP service. There is no such thing as a silly question. Please do not hesitate to ask a question or talk to us about your service or treatment. We are happy to help!