Really Important Details

… just a few Really Important Details when making an appointment

Just a few points for you to note so that everything is crystal clear. If you aren’t sure, please just ask when you book your appointment or arrive.

Technical/Colour Services

All our colours are exclusive of finishing, so to complete your price add either a cut & blow dry or blow dry.
Don’t forget, you can also book a consultation ahead of your service for a complete quote.

Long Hair

To avoid any confusion, our definition of long hair is hair that is below shoulder length.

Skin Tests

We take your personal satisfaction and safety very seriously, so to help us maintain our 5 star service, we ask clients receiving the following treatments to take skin tests:

Hair Tint Test

Clients who have not enjoyed a colour treatment with us within the past 3 months are required to have a skin test 48 hours prior to your appointment.

Eyelash & Eyebrow Tint Test

Clients who have not experienced an eyelash or eyebrow tinting with us within the past 6 months are required to have a skin test 48 hours prior to your appointment.

Tanning Skin Test

Clients who have not enjoyed a tanning treatment with us within the last 6 months are required to have a tint test 48 hours prior to appointment.

Spa Treatment Contra-Indications

There are contra-indications relating to some spa treatments. Clients with heart conditions, high/low blood pressure, circulatory disorders, gynecological disorders, epilepsy, arthritis/rheumatism, diabetes, pregnancy, allergies and possible other conditions are recommended to seek the advice of their doctor prior to booking.

If you have any concerns please check in advance with us (and where appropriate your doctor) prior to making your appointments. If any treatment is found to be unsuitable, a qualified therapist will recommend, where possible, an alternative treatment, subject to availability.

Wicked Wednesday Appointments

We offer a selection of discounted appointments on a Wednesday for £32. Choose from a cut and blow dry, half body massage, Discover Decleor facial (save over £15) or luxury manicure or pedicure (save £10). To enjoy one of these appointments there are a few Terms & Conditions that apply. Wicked Wednesdays are only available on Wednesdays and must be booked on the day. Price cannot be applied to any appointments booked in advance. The appointments are subject to availability and cannot be used in conjunction with any other offer. If you are unsure, please speak to one of our Front of House team who will more than happy to assist you.

Cancellation Notice

The treatments you have booked are especially devoted to you. A 6 hour cancellation notice is kindly required or we regret a 50% fee of the total treatment cost will be charged. Warm thanks for your understanding and support in helping us to be the best we can be for you.

Mobile Phone use in Salon

We understand about busy lives and the need to remain available, if this means you have to have a mobile phone we simply ask that it gets turned to silent.

Our aim is for all our clients to have a wonderfully relaxing, VIP service. There is no such thing as a silly question. Please do not hesitate to ask a question or talk to us about your service or treatment. We are happy to help!

Our Salons

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Come and Visit Us

Offering the ultimate holistic experience in sublime treatments and luxurious hair and beauty services across two salon/spa locations in Lichfield and Branston.

Our Hair Services

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Expert Solutions

As one of the top 50 L’Oréal salons, our expert team deliver the latest in innovative, artistic and creative hair services.

Our Beauty Services

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First Class Service

Beauty treatments and spa are underpinned by scientifically advanced professional spa products offered through the internationally renowned L’Oréal brand, Decléor and Italian brand, Comfort Zone.