What our clients say…
Here’s what our clients had to say about their Obsession experience. . .
Poppy was very careful and gentle when washing and combing my hair. It gets very knotted and have had previous problems but Poppy was great!
Very relaxing hair wash and not often do I say that about having my hair washed. Well done Courtney!
Friendly, helpful and empathetic staff. Supports in times of trouble and like my second family. Nothing is too much trouble.
Great service from Dawn at Obsession. A superb visit and great haircut. Many thanks!
Very attentive, thoughtful and considerate. Many thanks!
Lovely experience from start to finish. Kiri the therapist listened to my needs. Friendly staff there and great products used.
Love the salon. With really friendly staff nothing is too much trouble. Shanon is a really lovely girl who seems to know exactly what you want. Would not go anywhere else.
My hot stones massage with Kiri made me feel totally relaxed. Thank you for a fabulous hour, I'll be back soon.
I would certainly recommend you! My experience was lovely. Friendly, knowledgeable staff, a lovely atmosphere and wonderful facial.
Kirsten is positively lovely!
Great haircut with Suzy. First visit and very impressed, thank you.
Absolutely amazing facial by Kiri. Skin feels great and I am totally relaxed. Kiri is always happy, friendly and professional. Love my facials!
I've have had [comfort zone] treatments for the last 7 years. I found the Decleor very different, the fragrances are different. Skin felt refreshed and bright. Treatment was very relaxing. Nice alternative to the treatment that I usually have. Promoted a better nights sleep, less stressed and more grounded.
One of the best massages I have ever had. Wanted it to last forever!
Wonderful experience with Oliva, colouring my hair and marvellous colour. Very pleasant conversation and great massage at the back wash.
Sam is sure a lovely friendly lad and enjoyed having him wash my hair!
Nick restored my faith in hairdressers. Thank you, thank you, thank you!
Total and utter relaxation!
I felt very relaxed and happy with the service I had from Laura-Jane and Orla.
Lovely to meet new team members and as always get lovely service from the Branston Team.
Can’t believe Obsession are 30 years young this year because I have been a client from the very beginning! Never even consider going anywhere else. Brilliant stylists, therapists and product ranges. Lovely environment and service it’s my go place for relaxation and feeling great.
Another wonderful visit. Karen has a knack of cutting hair to make it feel 'longer' and styles it in a marvellous style that makes me feel 10 years younger! Thanks Karen.
Lovely massage with Orla lovely experience and felt like I was in a warm dream.
Blissful massage. Lovely experience - Nikki was excellent, thank you!
Laura-Jane came into the salon to cut my hair on a Sunday, her day off, as Hannah was off sick - so grateful and a fabulous job!
Always an exceptional experience with Suzy. Excellent customer service, fab curls and the best big hair blow dry EVER! Always love my treatment with Suzy.
I have had my hair coloured for many years. I've never had anyone understand what I want from a colour and cut like Nick. He really understands what his clients want. Thank you Nick, you are a star!
Yet again Nick delivers the perfect cut and fab colour!
Team member came in on her day off so my mother who was visiting from France could have a facial, thank you!
Thank you Rachel. The best massage I have ever had. I could sleep peacefully for hours.
Lovely relaxing and well thought out massage with Rachel. Throughly enjoyed it and will be recommending spa days!
Fabulous exerience. Consultancy was not rushed and listened to what I had to say, resulting in an amazing cut and style.
Excellent customer service from Tori.
My time at obsession was lovely took care of my needs well and I am very happy with my overall product leaving the salon.
Today was my first visit to Obsession in Lichfield. I found the service fantastic!
First time having a Brazilian Wax - Kirsten made me feel at ease and the treatment wasn't half as bad as I thought, thank you!
I came for a colour and cut which was done by Emma, absolutely love my hair now! Would really recommend!
I always get looked after at Obsession. The girls bend over backwards to make every experience enjoyable and relaxing! Especially Kiri.
Such a great friendly salon. Love the colour with Tori. Great service and highly recommended. Lovely cut with Suzie.
Incredible. Lovely expereince and my skin feels so much better, thank you Claire.
A super head massage. Really polite and nothing was too much trouble.
Olivia worked really hard and took so much care over doing my hair. Nothing was too much trouble.
A lovely and very relaxing morning of being pampered with a great result. Recommend!
Victor is very polite and caring. Nice conversation and super head massage. Really lovely person.
Great service - friendly and professional. My nails have never looked better! Will be returning for another gel manicure soon. Excellent value for money, therapist very knowledgeable.
Fabulous treatment, just what I needed to pick me up. I am always happy with the service I receive.
Massage with Rachel was just what I needed...felt more relaxed than I think I have ever felt in my life! Thank you so much.
Tori took exceptional care in both washing and cutting my hair. Constantly checking that I was happy with the shape and cut. She took time to show me products and how best to use them with no sales push. An excellent experience all round.
Fantastic cut and colour by Laura. Made to feel very welcome and at ease.
A lovely floating away sensation with Kirsten!
Fantastic beauty therapists. I would never go anywhere else.
Excellent fully trained experts in all aspects of hair and beauty. The most friendly of staff you could wish for and a beautiful equipped salon. Nothing is too much trouble for staff and their help in making a decision when you're not sure what you require in style and colouring is invaluable. Where else would you go.
Claire is always amazing at massage! Looking forward to next week already.
Had a fantastic flowing massage, I nearly fell asleep!
Obsession consistently gives top customer service and attention to detail. The team take care to make you feel special from the moment you walk through through the door. There's always a welcoming smile to greet you and after being either pampered in the spa or hair salon you leave feeling on top of the world - with super shiny swishy hair too!
Thoroughly enjoyed the face and body massage by Kirsten. Best facial I have ever had.
A wonderfully relaxing facial with Kirsten. Skin feels fabulous. Thanks so much.
One of the best ever relaxing experiences. Sublime! Kiri always goes that extra mile. Made me feel fantastic a true tonic. Wow!
The winning combination of Courtney and Dan ensure that once a month, Saturday morning is a luxury, self indulgent, creative and super friendly 'me time' session. It keeps me sane. Love them!
Fabulous facial with Rachel.
As always a real treat. Treatments and staff are wonderful. Cannot wait for my next visit.
Been coming for a few years with different therapists - all are fantastic and always look after me well. Feel welcome and always leave feeling relaxed.
Claire gave me a wonderful relaxing facial. A real treat and I was so relaxed I think I nodded off!
Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.
Lovely afternoon. Very relaxed and treatments with Rachel were very well paced - thank you!
Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.
What a treat! Danny B did a fabulous colour, thank you, but compliments have to be given to the lovely Tori. Her talents in the head massage were amazing and the best blow dry exactly how I like it, thank you Tori.
Tori, as always gave excellent service. What a pleasant young lady, such a happy, positive person - a pleasure to be in her company. Always checking with you to see if you're happy with what she is doing. Ready to recommend a certain style without being pushy. Able to explain what the hair products contained and the correct use of them. Couldn't ask for more. Thank you.
Marty was excellent. He knew exactly what I wanted, was able to offer different options and kept me updated with progresss throughout. He's great fun too! The result was amazing!!
Wonderful experience with all 3 treatments with Sarah. Delightful lady with great attention to detail. Wonderful results thank you!
Excellent service given by laura. The BEST hairwash ever! Very good communication skills and has a presence about her. Well Done!
I had a wonderful body massage and facial with head massage from Kiri. She put 100% effort in and it was done so well. 10 out of 10!
Wonderful relaxed massage by Orla. Never had it before and fully recommend it!
Amazing back, neck and shoulder massage by Orla. Listened to my request and gave the perfect massage to relieve tension and knead away my knots! Lovely girl, thank you!