Moments of Magic
We love to hear what our clients think! What did you love about your visit, who gave you a real WOW and how did you feel when you left the salon? Here’s what people have said about their recent experience with us. Please tell us yours too!
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I have a whole new back, thank you!
One of the best massages I have ever had, thank you!
Had a change of colour this time and I absolutely love it, thank you!
It was a wonderful session. I thoroughly enjoyed it. BIG THANK YOU!!
Absolutely over the moon with my hair cut. I was nervous about changing hairdressers but it's the best thing I have done!
The facial with Cally was sublime, she is very gentle and soothing.
Amazing back, neck and shoulder massage by Orla. Listened to my request and gave the perfect massage to relieve tension and knead away my knots! Lovely girl, thank you!
Wonderful relaxed massage by Orla. Never had it before and fully recommend it!
I had a wonderful body massage and facial with head massage from Kiri. She put 100% effort in and it was done so well. 10 out of 10!
Excellent service given by laura. The BEST hairwash ever! Very good communication skills and has a presence about her. Well Done!
Wonderful experience with all 3 treatments with Sarah. Delightful lady with great attention to detail. Wonderful results thank you!
Marty was excellent. He knew exactly what I wanted, was able to offer different options and kept me updated with progresss throughout. He's great fun too! The result was amazing!!
Tori, as always gave excellent service. What a pleasant young lady, such a happy, positive person - a pleasure to be in her company. Always checking with you to see if you're happy with what she is doing. Ready to recommend a certain style without being pushy. Able to explain what the hair products contained and the correct use of them. Couldn't ask for more. Thank you.
What a treat! Danny B did a fabulous colour, thank you, but compliments have to be given to the lovely Tori. Her talents in the head massage were amazing and the best blow dry exactly how I like it, thank you Tori.
Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.
Lovely afternoon. Very relaxed and treatments with Rachel were very well paced - thank you!
Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.
Claire gave me a wonderful relaxing facial. A real treat and I was so relaxed I think I nodded off!
Been coming for a few years with different therapists - all are fantastic and always look after me well. Feel welcome and always leave feeling relaxed.
As always a real treat. Treatments and staff are wonderful. Cannot wait for my next visit.
Fabulous facial with Rachel.
The winning combination of Courtney and Dan ensure that once a month, Saturday morning is a luxury, self indulgent, creative and super friendly 'me time' session. It keeps me sane. Love them!
A lovely and very relaxing morning of being pampered with a great result. Recommend!
One of the best ever relaxing experiences. Sublime! Kiri always goes that extra mile. Made me feel fantastic a true tonic. Wow!
A wonderfully relaxing facial with Kirsten. Skin feels fabulous. Thanks so much.
Thoroughly enjoyed the face and body massage by Kirsten. Best facial I have ever had.
Obsession consistently gives top customer service and attention to detail. The team take care to make you feel special from the moment you walk through through the door. There's always a welcoming smile to greet you and after being either pampered in the spa or hair salon you leave feeling on top of the world - with super shiny swishy hair too!
Had a fantastic flowing massage, I nearly fell asleep!
Claire is always amazing at massage! Looking forward to next week already.
Excellent fully trained experts in all aspects of hair and beauty. The most friendly of staff you could wish for and a beautiful equipped salon. Nothing is too much trouble for staff and their help in making a decision when you're not sure what you require in style and colouring is invaluable. Where else would you go.
Fantastic beauty therapists. I would never go anywhere else.
A lovely floating away sensation with Kirsten!
Fantastic cut and colour by Laura. Made to feel very welcome and at ease.
Tori took exceptional care in both washing and cutting my hair. Constantly checking that I was happy with the shape and cut. She took time to show me products and how best to use them with no sales push. An excellent experience all round.
Massage with Rachel was just what I needed...felt more relaxed than I think I have ever felt in my life! Thank you so much.
Fabulous treatment, just what I needed to pick me up. I am always happy with the service I receive.
Great service - friendly and professional. My nails have never looked better! Will be returning for another gel manicure soon. Excellent value for money, therapist very knowledgeable.
Victor is very polite and caring. Nice conversation and super head massage. Really lovely person.
Olivia worked really hard and took so much care over doing my hair. Nothing was too much trouble.
A super head massage. Really polite and nothing was too much trouble.
Incredible. Lovely expereince and my skin feels so much better, thank you Claire.
Such a great friendly salon. Love the colour with Tori. Great service and highly recommended. Lovely cut with Suzie.
I always get looked after at Obsession. The girls bend over backwards to make every experience enjoyable and relaxing! Especially Kiri.
I came for a colour and cut which was done by Emma, absolutely love my hair now! Would really recommend!
First time having a Brazilian Wax - Kirsten made me feel at ease and the treatment wasn't half as bad as I thought, thank you!
Today was my first visit to Obsession in Lichfield. I found the service fantastic!
My time at obsession was lovely took care of my needs well and I am very happy with my overall product leaving the salon.
Excellent customer service from Tori.
Fabulous exerience. Consultancy was not rushed and listened to what I had to say, resulting in an amazing cut and style.
Lovely relaxing and well thought out massage with Rachel. Throughly enjoyed it and will be recommending spa days!
Thank you Rachel. The best massage I have ever had. I could sleep peacefully for hours.
Team member came in on her day off so my mother who was visiting from France could have a facial, thank you!
Yet again Nick delivers the perfect cut and fab colour!
I have had my hair coloured for many years. I've never had anyone understand what I want from a colour and cut like Nick. He really understands what his clients want. Thank you Nick, you are a star!
Always an exceptional experience with Suzy. Excellent customer service, fab curls and the best big hair blow dry EVER! Always love my treatment with Suzy.
Laura-Jane came into the salon to cut my hair on a Sunday, her day off, as Hannah was off sick - so grateful and a fabulous job!
Blissful massage. Lovely experience - Nikki was excellent, thank you!
Lovely massage with Orla lovely experience and felt like I was in a warm dream.
Another wonderful visit. Karen has a knack of cutting hair to make it feel 'longer' and styles it in a marvellous style that makes me feel 10 years younger! Thanks Karen.
Can’t believe Obsession are 30 years young this year because I have been a client from the very beginning! Never even consider going anywhere else. Brilliant stylists, therapists and product ranges. Lovely environment and service it’s my go place for relaxation and feeling great.
Lovely to meet new team members and as always get lovely service from the Branston Team.
I felt very relaxed and happy with the service I had from Laura-Jane and Orla.
Total and utter relaxation!
Nick restored my faith in hairdressers. Thank you, thank you, thank you!
Sam is sure a lovely friendly lad and enjoyed having him wash my hair!
Wonderful experience with Oliva, colouring my hair and marvellous colour. Very pleasant conversation and great massage at the back wash.
One of the best massages I have ever had. Wanted it to last forever!
I've have had [comfort zone] treatments for the last 7 years. I found the Decleor very different, the fragrances are different. Skin felt refreshed and bright. Treatment was very relaxing. Nice alternative to the treatment that I usually have. Promoted a better nights sleep, less stressed and more grounded.
Absolutely amazing facial by Kiri. Skin feels great and I am totally relaxed. Kiri is always happy, friendly and professional. Love my facials!
Great haircut with Suzy. First visit and very impressed, thank you.
Kirsten is positively lovely!
I would certainly recommend you! My experience was lovely. Friendly, knowledgeable staff, a lovely atmosphere and wonderful facial.
My hot stones massage with Kiri made me feel totally relaxed. Thank you for a fabulous hour, I'll be back soon.
Love the salon. With really friendly staff nothing is too much trouble. Shanon is a really lovely girl who seems to know exactly what you want. Would not go anywhere else.
Lovely experience from start to finish. Kiri the therapist listened to my needs. Friendly staff there and great products used.
Very attentive, thoughtful and considerate. Many thanks!
Great service from Dawn at Obsession. A superb visit and great haircut. Many thanks!
Friendly, helpful and empathetic staff. Supports in times of trouble and like my second family. Nothing is too much trouble.
Very relaxing hair wash and not often do I say that about having my hair washed. Well done Courtney!
Poppy was very careful and gentle when washing and combing my hair. It gets very knotted and have had previous problems but Poppy was great!