Moments of Magic

Moments of Magic

We love to hear what our clients think! What did you love about your visit, who gave you a real WOW and how did you feel when you left the salon? Here’s what people have said about their recent experience with us. Please tell us yours too!

moments of magic
Submit your review
1
2
3
4
5
Submit
     
Cancel
Create your own review
Obsession Salon & Spa
Average rating:  
 143 reviews
 by Teresa

Kiri is the best. You all are....always lovely greeting from everybody. I leave with a smile and feel very special...

 by Christine

Consistently such a wonderful experience. I always feel super confident that I will have a lovely time and come out with a bounce in my hair and in my step! Loved the pumpkin latte (Dan!) and the heart biscuit was a divine treat! Tori you give exceptional service and I love how you tune in to my needs 🤩💯❤️👏

 by Kari

I do look forward to my hair appointments with Liv. She had to work to a time constraint, due to my expiring parking ticket, and worked hard to meet my request. My hair cut and colour is lovely, as always. Huge thanks x

 by Lisa

Really pleased with style and condition of hair when I left. So worth the money. Thanks Kerry!

 by Kathryn

Always such a relaxing time at Obsession. Today I saw Laura-Jane in the Spa and am so pleased with her service. Then Dan did my colour and Tori did my cut and blow dry. The colour is fantastic and Tori gave me further hairdressing lessons, something I asked for and look forward to trying out. Yes, EXCELLENT - thank you all.

 by Jan

Thanks to the fabulous service from Kiri, Dan and Danny. I am now holiday ready!

 by Christine

Lovely welcome massage and head massage. Great cut from Dawn. I feel so much more relaxed and my hair looks great.

 by Dorcas

Always such a pleasure visiting this salon; everyone is so welcoming and helpful. Who needs to go to a spa when you can spend a couple of hours here being pampered, enjoying lively conversation and emerging with swishy, stylish hair thanks to Danny’s magic scissors.

 by Lynne

Sharon knows my hair needs very well and treats me accordingly, she's great!

 by Yvonne

Amazing as always ❤️ Thank you

 by Sue

Every aspect of the care and expertise provided by the staff at Obsession was excellent, as always!

 by Kathryn

Kate aways comes up trumps and I came out feeling a million dollars.

 by Jenny

Lovely warm welcome and super cut and style from Danny. Thank you so much, delighted as always.

 by Geraldine

Always excellent service from Katie, professional and friendly

 by Sue

Tori always makes you feel special. She is very positive and full of compliments. She is an excellent hairdresser and strives to make sure experience in the salon meets your needs.

 by Angela

I couldn’t wait to have my hair done today. I am never disappointed, always a lovely experience. Kate is brilliant and I love catching up with Annie.

 by Helen

Excellent as always with Danny 🤗🤗
And as always the rest of the team were so lovely It’s always a pleasure to be there So a big thank you to all ……but especially Danny 🤗🤗🤗🤗

 by Jill

Well prepared, welcoming and professional throughout. Great outcome with gel nails and recommendation for colours. Thank you Emma!

 by Katherine

Liv was amazing as usual & my haircut fantastic. I love my appointments at the salon, everyone is so friendly & I come out feeling relaxed & looking great.

 by Tom

As always, Dan did a creative, professional highlights and cut and the overall experience at the Lichfield salon was very friendly and enjoyable.

 by Naouel

It was a lovely experience with a very friendly staff. I highly recommend it!

 by Simon

Excellent... very professional..will definitely be rebooking.

 by Nicola

Never had my hair coloured before so was nervous but Ella made me feel so comfortable an was absolutely over the moon with my hair afterwards highly recommend!

 by Ann

Exceptional!
Danny you are a true artist.
My husband loves it, thank-you sooooo much.

 by Christina

Dee is very friendly and makes you feel very welcome. Also very professional and provides excellent service.

 by Anonymous

Love Katie. She does a great job with my hair. She's so imaginative and just a great stylist. I really enjoy spending time with her. Great team at Branston. Nothing is too much trouble.

 by Anonymous

I cannot praise Dan enough. His colour, his care, his experience and knowledge is what brings me back. Meg does a beautiful cut and the best blow dry with curls. And I love the tea and biscuits!

 by Kathryn

5 star service every time I visit. I love Tori's creativity and am always smiling when I leave.

 by Jane

As always, Olivia was superb. She listened and advised and totally transformed my hair. She knows how to make me look my best. She is by far the best hairdresser I've ever had.

 by Lynn

It was my first visit today for a beauty treatment. Greeted by helpful friendly staff. I was made very comfortable and enjoyed my experience. Would definitely recommend and can’t wait to return.

 by Dodie

As usual left feeling happy with my hair. Thank you Dawn.
Also to Tru who has a lovely gentle touch.

 by Nicola

Dan was a life saver today sorting out my hair nightmare with kindness and professionalism all staff so lovely as always.

 by Charlie

Me and my daughter both left the salon feeling fabulous! Such a welcoming friendly place and also so helpful I didn’t have a clue what I wanted and Megan was brilliant with discussing it through with me. Annabel was fabulous with my daughter! You have 2 new customers that will visit regularly!

 by Jane

Kiri’s facial is so deeply relaxing! I came out feeling on Cloud 9!
Followed by a Blow dry with Liv who always makes me feel like a million dollars!
Top job Ladies!

 by Christina

Well, what's not to love about Olivia. Not only is she the Queen of the perfect bob, she does it with such an amazing sense of humour, always making you feel welcome and relaxed.
To add to her wonderfully pleasant nature, Olivia is one of the most professional, amazing hairdressers I have had the pleasure of doing my hair. I think the fact she's been my hairdresser for the past 6-7 years is testament to how good she is 😊

 by Moira

Fantastic! My hair has never looked so good after a cut and blow dry and as a bonus I received some great advice how to manage my very fine hair. Thank you so much!

 by Melanie

Feeling holiday ready now after my fantastic lash and brow tint, gel nails and gel toes by Emma xx

 by Jessica

Tori is just fantastic. I have a history of not being that happy with haircuts and so not returning to salons or getting my hair cut often. My last 3 hair cuts have been at obsession. The last 2 with tori. I’m hooked! She’s soulful and fun, love the chat and of course the hair cut and styling. See you in 10 weeks Xx

 by Gina

Absolutely love coming here every week. You may arrive in any mood but always leave smiling.

 by Janine

Super experience as usual.
Beautiful nails from Lauren.

 by Aileen

Annabelle took so much time to advise me on my colour and I was extremely happy with the results. I used to always have my hair done at Obsession however I changed salons. Will definitely be coming  back to Obsession in the future.

 by Carole

Great treatment with Dee - excellent therapist.

 by Helen

A pleasure as always 🤗🤗🤗 Every effort is made to ensure the experience is a joy from start to finish And that applies to all the staff and obviously especially to Danny 🥰🥰
Would not dream of going anywhere else so a huge THANK YOU

 by Grace

We look forward to our visits and are always pleased with the results. We are so well looked after by Danny and the team. Danny checks in with us each time, discusses what we are looking to achieve and explains everything. It's a bit of stress management for both of us and we enjoy the whole experience.

 by Louise

It’s a joy to have Phoebe do my hair. Greeted with a warm smile, first she listens to what you want, then amazingly she creates what was discussed! The whole experience is so relaxing, topped off with a gorgeous head massage. A coffee and a biscuit too! Thank you!

 by Chris

Excellent friendly service from Katie who showed real interest in what I wanted. I'm very pleased with my hair style and have booked my next appointment.

 by Anna

Really friendly and welcoming staff
Lovely atmosphere
A real pamper - which I hugely enjoyed
Thank you all so much

 by Martin

Always a great haircut very professional
Thank you

 by Dee

First time I had an appointment with Sharon.
No worries, welcoming and easy person to communicate with.
She actually listened to my requests for the way it was to be cut and did a wonderful job.
No need to rush home wash and dry and change it to what I wanted!.
Excellent, thank you.

 by Gail

I hadn't been to an hairdresser in 30 years after having a real bad experience, ( I came out with a Margaret Thatcher cut!)
My friend, who regularly attends Obsession hairdressers said ' give it a go', and so, with the greatest of trepidation....I did.
Hey, so I'm not afraid to say that I went in looking like a peroxide back combed Barbara Windsor, jokingly saying ' get out my pub and the the lovely and talented Amnabel walks over to me. The shop is stunningly chic and clean and the staff are soooo lovely.
Annabel sat me down for a consultation. She LISTENED to what I wanted .. and proceeded to give me just that. A sleek , shiny, mane of hair, lowlights to take away the brassiness and cut to perfection. A range of deluxe coffee or tea or water are offered regularly and the customer service from all those who work there is next to none.
Thank you Annabel and Debs for making this a wonderful experience for me and as you well know I have booked my next appointment with you.
Barbara Windsor...I loved you, but not your hair ..!!!!

 by Caroline

Best massage I've ever had!

 by Angela

Lovely atmosphere. Kate always listens and then just gets on with it. Always come away with the hair style I asked for.

 by Greta

My experience at Obsessions is always something I definitely look forward to. To have a friendly team whose focus is on the personal service to ensure you feel totally pampered. Great advice ....cut and style from Pheobe who is so focused on the best your hair can get. Always feel so happy with the end style result, with an achievable cut I can manage myself to look my best in between appointments. Thank you Obsessions ❤

 by Patricia

i always look forward to my visit to Obsession, not just for the lovely welcome from Sally, the wonderful service from the team, but the fabulous couple of hours I spend with Danny. Not only do we enjoy talking on a broad range of topics but he makes me laugh so much. Oh and he really does a great job on my hair!
Thank you to you all x

 by Lily

I always enjoy my visit to salon, from front of house to having my hair done the team are always very welcoming, simply the best..xx

 by Julia

Lovely experience! Staff are so professional, talented and really lovely people too! It’s such a lovely treat to visit Obsessions Branston, I love my visits. Thank you!

 by Lana

Excellent hair advice, I felt as though i was listened to and time was taken to understand what I wanted and what would suit me. Really pleased with the cut and colour - felt like a new woman!

 by Karen

I was greeted by the lovely Bryney and then received a wonderful relaxing treatment by the amazing Sarah. It was my 2nd treatment with Sarah and i can honestly say she is the best I have ever had it was a great end to my day. Thankyou i will be back soon. Keep up the good work.

 by Dee

Feels good to be welcomed by all staff
Lovely to have coffee and biscuit back!

 by Rachel

Very professional, talkative and made me feel very comfortable as Dan was attentive, friendly and helpful

 by Iris

Can’t wait to get back to salon I miss my pampering ❤️

 by karen W

always a pleasure visiting the salon, even through this tough covid time the staff are always reassuring and professional....thankyou x

 by Iva

I have a whole new back, thank you!

 by Salma

One of the best massages I have ever had, thank you!

 by Nicola T

Had a change of colour this time and I absolutely love it, thank you!

 by Emma C

It was a wonderful session. I thoroughly enjoyed it. BIG THANK YOU!!

 by Lisa E

Absolutely over the moon with my hair cut. I was nervous about changing hairdressers but it's the best thing I have done!

 by Sheila M

The facial with Cally was sublime, she is very gentle and soothing.

 by Laura M

Amazing back, neck and shoulder massage by Orla. Listened to my request and gave the perfect massage to relieve tension and knead away my knots! Lovely girl, thank you!

 by Laura C

Wonderful relaxed massage by Orla. Never had it before and fully recommend it!

 by Kim M

I had a wonderful body massage and facial with head massage from Kiri. She put 100% effort in and it was done so well. 10 out of 10!

 by Kim B

Excellent service given by laura. The BEST hairwash ever! Very good communication skills and has a presence about her. Well Done!

 by Kathy

Wonderful experience with all 3 treatments with Sarah. Delightful lady with great attention to detail. Wonderful results thank you!

 by Kathleen G

Marty was excellent. He knew exactly what I wanted, was able to offer different options and kept me updated with progresss throughout. He's great fun too! The result was amazing!!

 by Kate L

Tori, as always gave excellent service. What a pleasant young lady, such a happy, positive person - a pleasure to be in her company. Always checking with you to see if you're happy with what she is doing. Ready to recommend a certain style without being pushy. Able to explain what the hair products contained and the correct use of them. Couldn't ask for more. Thank you.

 by Karon

What a treat! Danny B did a fabulous colour, thank you, but compliments have to be given to the lovely Tori. Her talents in the head massage were amazing and the best blow dry exactly how I like it, thank you Tori.

 by Nicola T

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.

 by Karen H

Lovely afternoon. Very relaxed and treatments with Rachel were very well paced - thank you!

 by Karen

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.

 by Juliet

Claire gave me a wonderful relaxing facial. A real treat and I was so relaxed I think I nodded off!

 by Julie N

Been coming for a few years with different therapists - all are fantastic and always look after me well. Feel welcome and always leave feeling relaxed.

 by Julia N

As always a real treat. Treatments and staff are wonderful. Cannot wait for my next visit.

 by Joanne L

Fabulous facial with Rachel.

 by Jo B

The winning combination of Courtney and Dan ensure that once a month, Saturday morning is a luxury, self indulgent, creative and super friendly 'me time' session. It keeps me sane. Love them!

 by Gill J

A lovely and very relaxing morning of being pampered with a great result. Recommend!

 by Jill K

One of the best ever relaxing experiences. Sublime! Kiri always goes that extra mile. Made me feel fantastic a true tonic. Wow!

 by Jenny L

A wonderfully relaxing facial with Kirsten. Skin feels fabulous. Thanks so much.

 by Jean G

Thoroughly enjoyed the face and body massage by Kirsten. Best facial I have ever had.

 by Jane H

Obsession consistently gives top customer service and attention to detail. The team take care to make you feel special from the moment you walk through through the door. There's always a welcoming smile to greet you and after being either pampered in the spa or hair salon you leave feeling on top of the world - with super shiny swishy hair too!

 by Jan H

Had a fantastic flowing massage, I nearly fell asleep!

 by Karen

Claire is always amazing at massage! Looking forward to next week already.

 by Iris W

Excellent fully trained experts in all aspects of hair and beauty. The most friendly of staff you could wish for and a beautiful equipped salon. Nothing is too much trouble for staff and their help in making a decision when you're not sure what you require in style and colouring is invaluable. Where else would you go.

 by Imogen G

Fantastic beauty therapists. I would never go anywhere else.

 by Helena F

A lovely floating away sensation with Kirsten!

 by Helen M

Fantastic cut and colour by Laura. Made to feel very welcome and at ease.

 by Helen H

Tori took exceptional care in both washing and cutting my hair. Constantly checking that I was happy with the shape and cut. She took time to show me products and how best to use them with no sales push. An excellent experience all round.

 by Helen

Massage with Rachel was just what I needed...felt more relaxed than I think I have ever felt in my life! Thank you so much.

 by Harprit M

Fabulous treatment, just what I needed to pick me up. I am always happy with the service I receive.

 by Grace L

Great service - friendly and professional. My nails have never looked better! Will be returning for another gel manicure soon. Excellent value for money, therapist very knowledgeable.

 by Glenda A

Victor is very polite and caring. Nice conversation and super head massage. Really lovely person.

 by Genevieve C

Olivia worked really hard and took so much care over doing my hair. Nothing was too much trouble.

 by Gail C

A super head massage. Really polite and nothing was too much trouble.

 by Fay K

Incredible. Lovely expereince and my skin feels so much better, thank you Claire.

 by Emma J

Such a great friendly salon. Love the colour with Tori. Great service and highly recommended. Lovely cut with Suzie.

 by Emma B

I always get looked after at Obsession. The girls bend over backwards to make every experience enjoyable and relaxing! Especially Kiri.

 by Emma

I came for a colour and cut which was done by Emma, absolutely love my hair now! Would really recommend!

 by Emily S

First time having a Brazilian Wax - Kirsten made me feel at ease and the treatment wasn't half as bad as I thought, thank you!

 by Elleray H

Today was my first visit to Obsession in Lichfield. I found the service fantastic!

 by Eleanor

My time at obsession was lovely took care of my needs well and I am very happy with my overall product leaving the salon.

 by Diane C

Excellent customer service from Tori.

 by Denise V

Fabulous exerience. Consultancy was not rushed and listened to what I had to say, resulting in an amazing cut and style.

 by Denise B

Lovely relaxing and well thought out massage with Rachel. Throughly enjoyed it and will be recommending spa days!

 by Delia

Thank you Rachel. The best massage I have ever had. I could sleep peacefully for hours.

 by Debby P

Team member came in on her day off so my mother who was visiting from France could have a facial, thank you!

 by Dawn B

Yet again Nick delivers the perfect cut and fab colour!

 by Dawn

I have had my hair coloured for many years. I've never had anyone understand what I want from a colour and cut like Nick. He really understands what his clients want. Thank you Nick, you are a star!

 by Damaris C

Excellent treatment

 by Clair B

Always an exceptional experience with Suzy. Excellent customer service, fab curls and the best big hair blow dry EVER! Always love my treatment with Suzy.

 by Christine W

Laura-Jane came into the salon to cut my hair on a Sunday, her day off, as Hannah was off sick - so grateful and a fabulous job!

 by Christine T

Blissful massage. Lovely experience - Nikki was excellent, thank you!

 by Christine T

Lovely massage with Orla lovely experience and felt like I was in a warm dream.

 by Christine J

Another wonderful visit. Karen has a knack of cutting hair to make it feel 'longer' and styles it in a marvellous style that makes me feel 10 years younger! Thanks Karen.

 by Christine G

Can’t believe Obsession are 30 years young this year because I have been a client from the very beginning! Never even consider going anywhere else. Brilliant stylists, therapists and product ranges. Lovely environment and service it’s my go place for relaxation and feeling great.

 by Christine

Lovely to meet new team members and as always get lovely service from the Branston Team.

 by Christina B

I felt very relaxed and happy with the service I had from Laura-Jane and Orla.

 by Chris S

Total and utter relaxation!

 by Catherine B

Nick restored my faith in hairdressers. Thank you, thank you, thank you!

 by Caroline

Sam is sure a lovely friendly lad and enjoyed having him wash my hair!

 by Carol S

Wonderful experience with Oliva, colouring my hair and marvellous colour. Very pleasant conversation and great massage at the back wash.

 by Brenda H

One of the best massages I have ever had. Wanted it to last forever!

 by Brenda

I've have had [comfort zone] treatments for the last 7 years. I found the Decleor very different, the fragrances are different. Skin felt refreshed and bright. Treatment was very relaxing. Nice alternative to the treatment that I usually have. Promoted a better nights sleep, less stressed and more grounded.

 by Bev A

Absolutely amazing facial by Kiri. Skin feels great and I am totally relaxed. Kiri is always happy, friendly and professional. Love my facials!

 by Belinda S

Great haircut with Suzy. First visit and very impressed, thank you.

 by Barbara W

Kirsten is positively lovely!

 by Averil P

I would certainly recommend you! My experience was lovely. Friendly, knowledgeable staff, a lovely atmosphere and wonderful facial.

 by Anne-Louise B

My hot stones massage with Kiri made me feel totally relaxed. Thank you for a fabulous hour, I'll be back soon.

 by Anna S

Love the salon. With really friendly staff nothing is too much trouble. Shanon is a really lovely girl who seems to know exactly what you want. Would not go anywhere else.

 by Anna A

Lovely experience from start to finish. Kiri the therapist listened to my needs. Friendly staff there and great products used.

 by Angela W

Very attentive, thoughtful and considerate. Many thanks!

 by Andy W

Great service from Dawn at Obsession. A superb visit and great haircut. Many thanks!

 by Alva C

Friendly, helpful and empathetic staff. Supports in times of trouble and like my second family. Nothing is too much trouble.

 by Alison R

Very relaxing hair wash and not often do I say that about having my hair washed. Well done Courtney!

 by Adele M

Poppy was very careful and gentle when washing and combing my hair. It gets very knotted and have had previous problems but Poppy was great!

Our Salon

null

Come and Visit Us

Offering the ultimate holistic experience in sublime treatments and luxurious hair and beauty services in the heart of Lichfield town centre.

Our Hair Services

null

Expert Solutions

As one of the top 50 L’Oréal salons, our expert team deliver the latest in innovative, artistic and creative hair services.

Our Beauty Services

null

First Class Service

Beauty treatments and spa are underpinned by scientifically advanced professional spa products offered through the internationally renowned L’Oréal brand, Decléor and Italian brand, Comfort Zone.