Moments of Magic

Moments of Magic

We love to hear what our clients think! What did you love about your visit, who gave you a real WOW and how did you feel when you left the salon? Here’s what people have said about their recent experience with us. Please tell us yours too!

moments of magic
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Obsession Salon & Spa
Average rating:  
 95 reviews
byDee onObsession Salon & Spa

First time I had an appointment with Sharon.
No worries, welcoming and easy person to communicate with.
She actually listened to my requests for the way it was to be cut and did a wonderful job.
No need to rush home wash and dry and change it to what I wanted!.
Excellent, thank you.

byGail onObsession Salon & Spa

I hadn't been to an hairdresser in 30 years after having a real bad experience, ( I came out with a Margaret Thatcher cut!)
My friend, who regularly attends Obsession hairdressers said ' give it a go', and so, with the greatest of trepidation....I did.
Hey, so I'm not afraid to say that I went in looking like a peroxide back combed Barbara Windsor, jokingly saying ' get out my pub and the the lovely and talented Amnabel walks over to me. The shop is stunningly chic and clean and the staff are soooo lovely.
Annabel sat me down for a consultation. She LISTENED to what I wanted .. and proceeded to give me just that. A sleek , shiny, mane of hair, lowlights to take away the brassiness and cut to perfection. A range of deluxe coffee or tea or water are offered regularly and the customer service from all those who work there is next to none.
Thank you Annabel and Debs for making this a wonderful experience for me and as you well know I have booked my next appointment with you.
Barbara Windsor...I loved you, but not your hair ..!!!!

byCaroline onObsession Salon & Spa

Best massage I've ever had!

byAngela onObsession Salon & Spa

Lovely atmosphere. Kate always listens and then just gets on with it. Always come away with the hair style I asked for.

byGreta onObsession Salon & Spa

My experience at Obsessions is always something I definitely look forward to. To have a friendly team whose focus is on the personal service to ensure you feel totally pampered. Great advice ....cut and style from Pheobe who is so focused on the best your hair can get. Always feel so happy with the end style result, with an achievable cut I can manage myself to look my best in between appointments. Thank you Obsessions ❤

byPatricia onObsession Salon & Spa

i always look forward to my visit to Obsession, not just for the lovely welcome from Sally, the wonderful service from the team, but the fabulous couple of hours I spend with Danny. Not only do we enjoy talking on a broad range of topics but he makes me laugh so much. Oh and he really does a great job on my hair!
Thank you to you all x

byLily onObsession Salon & Spa

I always enjoy my visit to salon, from front of house to having my hair done the team are always very welcoming, simply the best..xx

byJulia onObsession Salon & Spa

Lovely experience! Staff are so professional, talented and really lovely people too! It’s such a lovely treat to visit Obsessions Branston, I love my visits. Thank you!

byLana onObsession Salon & Spa

Excellent hair advice, I felt as though i was listened to and time was taken to understand what I wanted and what would suit me. Really pleased with the cut and colour - felt like a new woman!

byKaren onObsession Salon & Spa

I was greeted by the lovely Bryney and then received a wonderful relaxing treatment by the amazing Sarah. It was my 2nd treatment with Sarah and i can honestly say she is the best I have ever had it was a great end to my day. Thankyou i will be back soon. Keep up the good work.

byDee onObsession Salon & Spa

Feels good to be welcomed by all staff
Lovely to have coffee and biscuit back!

byRachel onObsession Salon & Spa

Very professional, talkative and made me feel very comfortable as Dan was attentive, friendly and helpful

byIris onObsession Salon & Spa

Can’t wait to get back to salon I miss my pampering ❤️

bykaren W onObsession Salon & Spa

always a pleasure visiting the salon, even through this tough covid time the staff are always reassuring and professional....thankyou x

byIva onObsession Salon & Spa

I have a whole new back, thank you!

bySalma onObsession Salon & Spa

One of the best massages I have ever had, thank you!

byNicola T onObsession Salon & Spa

Had a change of colour this time and I absolutely love it, thank you!

byEmma C onObsession Salon & Spa

It was a wonderful session. I thoroughly enjoyed it. BIG THANK YOU!!

byLisa E onObsession Salon & Spa

Absolutely over the moon with my hair cut. I was nervous about changing hairdressers but it's the best thing I have done!

bySheila M onObsession Salon & Spa

The facial with Cally was sublime, she is very gentle and soothing.

byLaura M onObsession Salon & Spa

Amazing back, neck and shoulder massage by Orla. Listened to my request and gave the perfect massage to relieve tension and knead away my knots! Lovely girl, thank you!

byLaura C onObsession Salon & Spa

Wonderful relaxed massage by Orla. Never had it before and fully recommend it!

byKim M onObsession Salon & Spa

I had a wonderful body massage and facial with head massage from Kiri. She put 100% effort in and it was done so well. 10 out of 10!

byKim B onObsession Salon & Spa

Excellent service given by laura. The BEST hairwash ever! Very good communication skills and has a presence about her. Well Done!

byKathy onObsession Salon & Spa

Wonderful experience with all 3 treatments with Sarah. Delightful lady with great attention to detail. Wonderful results thank you!

byKathleen G onObsession Salon & Spa

Marty was excellent. He knew exactly what I wanted, was able to offer different options and kept me updated with progresss throughout. He's great fun too! The result was amazing!!

byKate L onObsession Salon & Spa

Tori, as always gave excellent service. What a pleasant young lady, such a happy, positive person - a pleasure to be in her company. Always checking with you to see if you're happy with what she is doing. Ready to recommend a certain style without being pushy. Able to explain what the hair products contained and the correct use of them. Couldn't ask for more. Thank you.

byKaron onObsession Salon & Spa

What a treat! Danny B did a fabulous colour, thank you, but compliments have to be given to the lovely Tori. Her talents in the head massage were amazing and the best blow dry exactly how I like it, thank you Tori.

byNicola T onObsession Salon & Spa

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.

byKaren H onObsession Salon & Spa

Lovely afternoon. Very relaxed and treatments with Rachel were very well paced - thank you!

byKaren onObsession Salon & Spa

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.

byJuliet onObsession Salon & Spa

Claire gave me a wonderful relaxing facial. A real treat and I was so relaxed I think I nodded off!

byJulie N onObsession Salon & Spa

Been coming for a few years with different therapists - all are fantastic and always look after me well. Feel welcome and always leave feeling relaxed.

byJulia N onObsession Salon & Spa

As always a real treat. Treatments and staff are wonderful. Cannot wait for my next visit.

byJoanne L onObsession Salon & Spa

Fabulous facial with Rachel.

byJo B onObsession Salon & Spa

The winning combination of Courtney and Dan ensure that once a month, Saturday morning is a luxury, self indulgent, creative and super friendly 'me time' session. It keeps me sane. Love them!

byGill J onObsession Salon & Spa

A lovely and very relaxing morning of being pampered with a great result. Recommend!

byJill K onObsession Salon & Spa

One of the best ever relaxing experiences. Sublime! Kiri always goes that extra mile. Made me feel fantastic a true tonic. Wow!

byJenny L onObsession Salon & Spa

A wonderfully relaxing facial with Kirsten. Skin feels fabulous. Thanks so much.

byJean G onObsession Salon & Spa

Thoroughly enjoyed the face and body massage by Kirsten. Best facial I have ever had.

byJane H onObsession Salon & Spa

Obsession consistently gives top customer service and attention to detail. The team take care to make you feel special from the moment you walk through through the door. There's always a welcoming smile to greet you and after being either pampered in the spa or hair salon you leave feeling on top of the world - with super shiny swishy hair too!

byJan H onObsession Salon & Spa

Had a fantastic flowing massage, I nearly fell asleep!

byKaren onObsession Salon & Spa

Claire is always amazing at massage! Looking forward to next week already.

byIris W onObsession Salon & Spa

Excellent fully trained experts in all aspects of hair and beauty. The most friendly of staff you could wish for and a beautiful equipped salon. Nothing is too much trouble for staff and their help in making a decision when you're not sure what you require in style and colouring is invaluable. Where else would you go.

byImogen G onObsession Salon & Spa

Fantastic beauty therapists. I would never go anywhere else.

byHelena F onObsession Salon & Spa

A lovely floating away sensation with Kirsten!

byHelen M onObsession Salon & Spa

Fantastic cut and colour by Laura. Made to feel very welcome and at ease.

byHelen H onObsession Salon & Spa

Tori took exceptional care in both washing and cutting my hair. Constantly checking that I was happy with the shape and cut. She took time to show me products and how best to use them with no sales push. An excellent experience all round.

byHelen onObsession Salon & Spa

Massage with Rachel was just what I needed...felt more relaxed than I think I have ever felt in my life! Thank you so much.

byHarprit M onObsession Salon & Spa

Fabulous treatment, just what I needed to pick me up. I am always happy with the service I receive.

byGrace L onObsession Salon & Spa

Great service - friendly and professional. My nails have never looked better! Will be returning for another gel manicure soon. Excellent value for money, therapist very knowledgeable.

byGlenda A onObsession Salon & Spa

Victor is very polite and caring. Nice conversation and super head massage. Really lovely person.

byGenevieve C onObsession Salon & Spa

Olivia worked really hard and took so much care over doing my hair. Nothing was too much trouble.

byGail C onObsession Salon & Spa

A super head massage. Really polite and nothing was too much trouble.

byFay K onObsession Salon & Spa

Incredible. Lovely expereince and my skin feels so much better, thank you Claire.

byEmma J onObsession Salon & Spa

Such a great friendly salon. Love the colour with Tori. Great service and highly recommended. Lovely cut with Suzie.

byEmma B onObsession Salon & Spa

I always get looked after at Obsession. The girls bend over backwards to make every experience enjoyable and relaxing! Especially Kiri.

byEmma onObsession Salon & Spa

I came for a colour and cut which was done by Emma, absolutely love my hair now! Would really recommend!

byEmily S onObsession Salon & Spa

First time having a Brazilian Wax - Kirsten made me feel at ease and the treatment wasn't half as bad as I thought, thank you!

byElleray H onObsession Salon & Spa

Today was my first visit to Obsession in Lichfield. I found the service fantastic!

byEleanor onObsession Salon & Spa

My time at obsession was lovely took care of my needs well and I am very happy with my overall product leaving the salon.

byDiane C onObsession Salon & Spa

Excellent customer service from Tori.

byDenise V onObsession Salon & Spa

Fabulous exerience. Consultancy was not rushed and listened to what I had to say, resulting in an amazing cut and style.

byDenise B onObsession Salon & Spa

Lovely relaxing and well thought out massage with Rachel. Throughly enjoyed it and will be recommending spa days!

byDelia onObsession Salon & Spa

Thank you Rachel. The best massage I have ever had. I could sleep peacefully for hours.

byDebby P onObsession Salon & Spa

Team member came in on her day off so my mother who was visiting from France could have a facial, thank you!

byDawn B onObsession Salon & Spa

Yet again Nick delivers the perfect cut and fab colour!

byDawn onObsession Salon & Spa

I have had my hair coloured for many years. I've never had anyone understand what I want from a colour and cut like Nick. He really understands what his clients want. Thank you Nick, you are a star!

byDamaris C onObsession Salon & Spa

Excellent treatment

byClair B onObsession Salon & Spa

Always an exceptional experience with Suzy. Excellent customer service, fab curls and the best big hair blow dry EVER! Always love my treatment with Suzy.

byChristine W onObsession Salon & Spa

Laura-Jane came into the salon to cut my hair on a Sunday, her day off, as Hannah was off sick - so grateful and a fabulous job!

byChristine T onObsession Salon & Spa

Blissful massage. Lovely experience - Nikki was excellent, thank you!

byChristine T onObsession Salon & Spa

Lovely massage with Orla lovely experience and felt like I was in a warm dream.

byChristine J onObsession Salon & Spa

Another wonderful visit. Karen has a knack of cutting hair to make it feel 'longer' and styles it in a marvellous style that makes me feel 10 years younger! Thanks Karen.

byChristine G onObsession Salon & Spa

Can’t believe Obsession are 30 years young this year because I have been a client from the very beginning! Never even consider going anywhere else. Brilliant stylists, therapists and product ranges. Lovely environment and service it’s my go place for relaxation and feeling great.

byChristine onObsession Salon & Spa

Lovely to meet new team members and as always get lovely service from the Branston Team.

byChristina B onObsession Salon & Spa

I felt very relaxed and happy with the service I had from Laura-Jane and Orla.

byChris S onObsession Salon & Spa

Total and utter relaxation!

byCatherine B onObsession Salon & Spa

Nick restored my faith in hairdressers. Thank you, thank you, thank you!

byCaroline onObsession Salon & Spa

Sam is sure a lovely friendly lad and enjoyed having him wash my hair!

byCarol S onObsession Salon & Spa

Wonderful experience with Oliva, colouring my hair and marvellous colour. Very pleasant conversation and great massage at the back wash.

byBrenda H onObsession Salon & Spa

One of the best massages I have ever had. Wanted it to last forever!

byBrenda onObsession Salon & Spa

I've have had [comfort zone] treatments for the last 7 years. I found the Decleor very different, the fragrances are different. Skin felt refreshed and bright. Treatment was very relaxing. Nice alternative to the treatment that I usually have. Promoted a better nights sleep, less stressed and more grounded.

byBev A onObsession Salon & Spa

Absolutely amazing facial by Kiri. Skin feels great and I am totally relaxed. Kiri is always happy, friendly and professional. Love my facials!

byBelinda S onObsession Salon & Spa

Great haircut with Suzy. First visit and very impressed, thank you.

byBarbara W onObsession Salon & Spa

Kirsten is positively lovely!

byAveril P onObsession Salon & Spa

I would certainly recommend you! My experience was lovely. Friendly, knowledgeable staff, a lovely atmosphere and wonderful facial.

byAnne-Louise B onObsession Salon & Spa

My hot stones massage with Kiri made me feel totally relaxed. Thank you for a fabulous hour, I'll be back soon.

byAnna S onObsession Salon & Spa

Love the salon. With really friendly staff nothing is too much trouble. Shanon is a really lovely girl who seems to know exactly what you want. Would not go anywhere else.

byAnna A onObsession Salon & Spa

Lovely experience from start to finish. Kiri the therapist listened to my needs. Friendly staff there and great products used.

byAngela W onObsession Salon & Spa

Very attentive, thoughtful and considerate. Many thanks!

byAndy W onObsession Salon & Spa

Great service from Dawn at Obsession. A superb visit and great haircut. Many thanks!

byAlva C onObsession Salon & Spa

Friendly, helpful and empathetic staff. Supports in times of trouble and like my second family. Nothing is too much trouble.

byAlison R onObsession Salon & Spa

Very relaxing hair wash and not often do I say that about having my hair washed. Well done Courtney!

byAdele M onObsession Salon & Spa

Poppy was very careful and gentle when washing and combing my hair. It gets very knotted and have had previous problems but Poppy was great!

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