What our clients say... 

Here's what our clients had to say about their Obsession experience. . .

Poppy was very careful and gentle when washing and combing my hair. It gets very knotted and have had previous problems but Poppy was great!

- Adele M

Very relaxing hair wash and not often do I say that about having my hair washed. Well done Courtney!

- Alison R

Friendly, helpful and empathetic staff. Supports in times of trouble and like my second family. Nothing is too much trouble.

- Alva C

Great service from Dawn at Obsession. A superb visit and great haircut. Many thanks!


- Andy W

Very attentive, thoughtful and considerate. Many thanks!

- Angela W

Lovely experience from start to finish. Kiri the therapist listened to my needs. Friendly staff there and great products used.


- Anna A

Love the salon. With really friendly staff nothing is too much trouble. Shanon is a really lovely girl who seems to know exactly what you want. Would not go anywhere else.


- Anna S

My hot stones massage with Kiri made me feel totally relaxed. Thank you for a fabulous hour, I'll be back soon.

- Anne-Louise B

I would certainly recommend you! My experience was lovely. Friendly, knowledgeable staff, a lovely atmosphere and wonderful facial.


- Averil P

Kirsten is positively lovely!

- Barbara W

Great haircut with Suzy. First visit and very impressed, thank you.

- Belinda S

Absolutely amazing facial by Kiri. Skin feels great and I am totally relaxed. Kiri is always happy, friendly and professional. Love my facials!

- Bev A

I've have had [comfort zone] treatments for the last 7 years. I found the Decleor very different, the fragrances are different. Skin felt refreshed and bright. Treatment was very relaxing. Nice alternative to the treatment that I usually have. Promoted a better nights sleep, less stressed and more grounded.


- Brenda

One of the best massages I have ever had. Wanted it to last forever!

- Brenda H

Wonderful experience with Oliva, colouring my hair and marvellous colour. Very pleasant conversation and great massage at the back wash.

- Carol S

Sam is sure a lovely friendly lad and enjoyed having him wash my hair!

- Caroline

A wonderful relaxing head massage and shampoo from Olivia, thank you.

- Caron L

Nick restored my faith in hairdressers. Thank you, thank you, thank you!

- Catherine B

Total and utter relaxation!

- Chris S

I felt very relaxed and happy with the service I had from Laura-Jane and Orla.

- Christina B.

Lovely to meet new team members and as always get lovely service from the Branston Team.

- Christine

"Can’t believe Obsession are 30 years young this year because I have been a client from the very beginning! Never even consider going anywhere else. Brilliant stylists, therapists and product ranges. Lovely environment and service it’s my go place for relaxation and feeling great."

- Christine G

Another wonderful visit. Karen has a knack of cutting hair to make it feel 'longer' and styles it in a marvellous style that makes me feel 10 years younger! Thanks Karen.

- Christine J

Lovely massage with Orla lovely experience and felt like I was in a warm dream.

- Christine T

Blissful massage. Lovely experience - Nikki was excellent, thank you!

- Christine T.

Laura-Jane came into the salon to cut my hair on a Sunday, her day off, as Hannah was off sick - so grateful and a fabulous job!

- Christine W

Always an exceptional experience with Suzy. Excellent customer service, fab curls and the best big hair blow dry EVER! Always love my treatment with Suzy.

- Clair B

Excellent treatment.

- Damaris C

I have had my hair coloured for many years. I've never had anyone understand what I want from a colour and cut like Nick. He really understands what his clients want. Thank you Nick, you are a star!

- Dawn

Yet again Nick delivers the perfect cut and fab colour!

- Dawn B

Team member came in on her day off so my mother who was visiting from France could have a facial, thank you!

- Debby P

Thank you Rachel. The best massage I have ever had. I could sleep peacefully for hours.

- Delia

Lovely relaxing and well thought out massage with Rachel. Throughly enjoyed it and will be recommending spa days!

- Denise B

Fabulous exerience. Consultancy was not rushed and listened to what I had to say, resulting in an amazing cut and style.


- Denise V

Excellent customer service from Tori.

- Diane C

My time at obsession was lovely took care of my needs well and I am very happy with my overall product leaving the salon.

- Eleanor

Today was my first visit to Obsession in Lichfield. I found the service fantastic!


- Elleray H

First time having a Brazilian Wax - Kirsten made me feel at ease and the treatment wasn't half as bad as I thought, thank you!

- Emily S

I came for a colour and cut which was done by Emma, absolutely love my hair now! Would really recommend!

- Emma

I always get looked after at Obsession. The girls bend over backwards to make every experience enjoyable and relaxing! Especially Kiri.

- Emma B

Such a great friendly salon. Love the colour with Tori. Great service and highly recommended. Lovely cut with Suzie. 

- Emma J

Incredible. Lovely expereince and my skin feels so much better, thank you Claire.

- Fay K

A super head massage. Really polite and nothing was too much trouble.

- Gail C

Olivia worked really hard and took so much care over doing my hair. Nothing was too much trouble.

- Genevieve C

A lovely and very relaxing morning of being pampered with a great result. Recommend!


- Gill J

Victor is very polite and caring. Nice conversation and super head massage. Really lovely person.

- Glenda A

Great service - friendly and professional. My nails have never looked better! Will be returning for another gel manicure soon. Excellent value for money, therapist very knowledgeable.

- Grace L

Fabulous treatment, just what I needed to pick me up. I am always happy with the service I receive.

- Harprit M

Massage with Rachel was just what I needed...felt more relaxed than I think I have ever felt in my life! Thank you so much.

- Helen

Tori took exceptional care in both washing and cutting my hair. Constantly checking that I was happy with the shape and cut. She took time to show me products and how best to use them with no sales push. An excellent experience all round.

- Helen H

Fantastic cut and colour by Laura. Made to feel very welcome and at ease.

- Helen M

A lovely floating away sensation with Kirsten!

- Helena F

Fantastic beauty therapists. I would never go anywhere else.

- Imogen G

"Excellent fully trained experts in all aspects of hair and beauty. The most friendly of staff you could wish for and a beautiful equipped salon. Nothing is too much trouble for staff and their help in making a decision when you're not sure what you require in style and colouring is invaluable. Where else would you go. "

- Iris W

Claire is always amazing at massage! Looking forward to next week already.

- James

Had a fantastic flowing massage, I nearly fell asleep!

- Jan H

"Obsession consistently gives top customer service and attention to detail. The team take care to make you feel special from the moment you walk through through the door. There's always a welcoming smile to greet you and after being either pampered in the spa or hair salon you leave feeling on top of the world - with super shiny swishy hair too! "

- Jane H

Thoroughly enjoyed the face and body massage by Kirsten. Best facial I have ever had.

- Jean G

A wonderfully relaxing facial with Kirsten. Skin feels fabulous. Thanks so much.

- Jenny L

One of the best ever relaxing experiences. Sublime! Kiri always goes that extra mile. Made me feel fantastic a true tonic. Wow!

- Jill K

The winning combination of Courtney and Dan ensure that once a month, Saturday morning is a luxury, self indulgent, creative and super friendly 'me time' session. It keeps me sane. Love them!

- Jo B

Fabulous facial with Rachel.

- Joanne L

As always a real treat. Treatments and staff are wonderful. Cannot wait for my next visit.



- Julia N

Been coming for a few years with different therapists - all are fantastic and always look after me well. Feel welcome and always leave feeling relaxed.


- Julie N

Claire gave me a wonderful relaxing facial. A real treat and I was so relaxed I think I nodded off!

- Juliet

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.



- Karen

Lovely afternoon. Very relaxed and treatments with Rachel were very well paced - thank you!

- Karen H

Have just had my haircut by Tori. Absolutely delighted! Will definitely be returning.  


- Karen H

What a treat! Danny B did a fabulous colour, thank you, but compliments have to be given to the lovely Tori. Her talents in the head massage were amazing and the best blow dry exactly how I like it, thank you Tori. 



- Karon

Tori, as always gave excellent service. What a pleasant young lady, such a happy, positive person - a pleasure to be in her company. Always checking with you to see if you're happy with what she is doing. Ready to recommend a certain style without being pushy. Able to explain what the hair products contained and the correct use of them. Couldn't ask for more. Thank you. 

- Kate L

Marty was excellent. He knew exactly what I wanted, was able to offer different options and kept me updated with progresss throughout. He's great fun too! The result was amazing!!


- Kathleen G

Wonderful experience with all 3 treatments with Sarah. Delightful lady with great attention to detail. Wonderful results thank you!

- Kathy

Excellent service given by laura. The BEST hairwash ever! Very good communication skills and has a presence about her. Well Done!

- Kim B

I had a wonderful body massage and facial with head massage from Kiri. She put 100% effort in and it was done so well. 10 out of 10!

- Kim M

Wonderful relaxed massage by Orla. Never had it before and fully recommend it!

- Laura C

Amazing back, neck and shoulder massage by Orla. Listened to my request and gave the perfect massage to relieve tension and knead away my knots! Lovely girl, thank you!

- Laura M

Fantastic cut & colour, perfectly done, couldn't ask for better. Highly recommend Suzy!

- Lauren

I felt a little shy going into what I thought was an all female environment but was made to feel welcome. Excellent service!


- Leon J

Very relaxing and stress relieving massage with Claire.

- Lesley T

Fab facial with Nikki - so relaxing and expertly carried out. Lovely music and ambience, excellent!

- Lex L

Hannah is a very lovely young lady with lots of advice before cut and colour and made me feel much younger!

- Lily D

From massage to hairstyle, lovely warm exchange from Tori. Very relaxing. Friendly chit-chat and love the hairstyle!


- Lily D

I found my first visit enjoyable, relaxing and attentive. Feeling spoilt. Excellent and will be back soon.

- Linda

Was really nervous about having a new stylist and changing hair colour and style. Need not have had any concerns! Absolutely love my new look. Danny B and Tori were super. Really looking forward to next time. Great experience.

- Linda R

First time here, enjoying my pamper. The girls are lovely and so helpful. Can't wait for my next pamper. Highly recommended.

- Lisa

Megan and Suzy were lovely, professional and gave great advice!

- Lisa J

Had an appointment with Suzy. Friendly welcome and felt very relaxed and comfortable (as always).

- Liz F

Kiri is very understanding and caring. Will definitely be coming again. Really lovely experience, thank you!

- Liz O

Good shampoo with Olivia and the best head massage I have ever had here!

- Liz S

Excellent, so enjoyed everything about my experience today. Thank you so much.

- Lorraine N.

We had a wonderful spa day at Branston and would definitely come again and recommend to friends.

The facilities were very good and the treatments excellent.  We especially liked the outside hot tub and jacuzzi.  We lik the idea and option of having our hair done in the salon.

Thank you for a wonderful time. 

- Lottie B

Danny really listened to what was important to me in a haircut - he restored my faith!

- Louise M

I've been living elsewhere for a few years and could not find anywhere to match up to Obsession. Now I am back, I am delighted that the salon is even better! Great cut, lovely colour, good advice and friendly, professional service. Top marks!

- Lucy J

Beautiful treatment and such a lovely therapist. Loved it. Thank you Orla.

- Lydia K I

A fantastic hair wash and head massage by Victor. Such a lovely, polite young man who was very attentive.

- Lynne D

Catt gave me a great pedicure. Really enjoyable and most professional, thank you!

- Margaret W

Amazing staff. Made my birthday treatment magical!

- Marti W

I found Kirsten to be very helpful and friendly. I loved the way she shaped my eyebrows, it makes such a difference.

- Mary C

"I've been a customer since almost 30 years ago.
It's a great place to great a great hair cut and the service is one of the best. You get a head and shoulders massage before your hair is styled. Fabulous!!"

- Michael A.

Michaela was brilliant, very patient as I didn't know what I wanted at all. The rend result was very glamorous and she worked very hard for me!

- Michelle W




















































You can read more of our reviews on Obsession's thebestof  pages

  • Loved And Local (In Category) 2014
  • Loved And Local (In Place) 2014
  • Loved And Local (Top 100) 2014

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Did your stylist go above and beyond the call of duty?, Did you feel fantastically pampered after your visit?

If the answer is YES! We would LOVE your feedback