We spend our days making our clients look and feel fabulous. Recently, however, we turned attention inward and gave our salons a complete makeover.
Our Lichfield refurbishment meant closing the salon down for 2 weeks to enable the work to take place. We appreciate this caused a little mayhem for clients, staff and business, but the closure was so worth it. Our salon reopened its doors in June 2018 to reveal a fresh, contemporary and even more luxurious salon for clients to enjoy, be pampered in and escape for much needed R & R.
Front of House and the main salon areas have been completely reorganised and with an expanded spa, clients have told us they are really loving their new and very much improved environment.
“The new salon is stunning! Classy, smart and fabulous,” client, Sarah, said.
Based within the beautiful surroundings of the Branston Golf & Country Club, the refurbishment at Branston Salon has just completed. Where the treatment rooms were previously located on the first floor of the club, and away from the salon, they are now situated within the salon, making a huge improvement to the overall client experience.
Head of Salon, Annie, said, “moving the treatment rooms will make our services so much more accessible to clients, especially those who find the stairs difficult. We are very excited about welcoming existing and new clients into the new salon.”
At Obsession we work hard on recruiting and retaining our highly skilled team of hair and beauty experts. We also regularly recruit local apprentices who are enthusiastic about embarking on a career into the industry.
Our Managing Director, Karen Wharton said, “as one of the top 50 UK L’Oréal salons, development and training is really important to us. Clients receive luxury treatments and services with us, using the best products in the industry, but we also focus a lot of resources into personal and professional development for our team too. This ensures our service is holistic and provides our clients with the very best service every time they visit us. Happy team = happy clients.”
To complete our make over this brand new website was launched today which we are sure you will agree reflects the essence of our brand and enables all our clients to have a luxury online experience too.
If there is anything we can do to make your experience better, please get in touch!